Sending the "Lizzie McGuire" makeup collection to the woman who played Lizzie McGuire seems like a no-brainer but, just a couple months after Colourpop released their collaboration with the Disney classic, actor Hilary Duff revealed on Instagram Stories she had yet to receive any of the products. Insider reported Duff confirmed fellow television star Sophie Turner had tagged her in a photo of the Colourpop So Juicy plumping lip glosses, from their "Lizzie McGuire" line, leading Duff to admit in a video in which she tagged both Turner and Colourpop (and alongside which she included a gif of Lizzie herself), that she hadn't gotten to try them yet. "I'm just kind of scratching my head, literally," Duff admitted. "Why didn't they send me any? Curious."
The issue might be the breakdown of the planned "Lizzie McGuire" reboot, which was announced by Disney+ in 2019. Although Duff was slated to reprise her role as the titular character, there were issues from the very beginning, with original creator Terri Minksy notably exiting just a few months into shooting due to reported creative differences. By December 2020, the reboot was officially dead in the water. Fans were understandably miffed Duff had apparently been left out by Colourpop. One commenter wrote on Reddit, "It would be pretty stupid of the studio to ask Colourpop to exclude Hilary, as she's literally the face of the Lizzie McGuire brand."