MuleSoft connectors - Documentation for BMC Helix iPaaS

Connector name

Connector purpose

Connector activitiesConnector typeConnector PlatformConnector availabilityBMC Helix Business Workflows connectorIntegrate BMC Helix Business Workflows to create, search, retrieve, and update case details in third-party applications.

• Create Case
• Search Case
• Get Case
• Update Case

ApplicationMuleSoft Anypoint PlatformAll MuleSoft usersBMC Helix ITSM connectorIntegrate BMC Helix ITSM version 19.11 and later to query, create, update, merge, and delete Helix ITSM record data and manage Change, Incident, Known Error, Problem, and Work Order records in third-party applications like ServiceNow.

• Query
• Create
• Update
• Merge
• Delete
• Change Management
• Incident Management
• Problem Management
• Known Error
• Work Order

ApplicationMuleSoft Anypoint PlatformAll MuleSoft usersBMC Helix Multi-Cloud Broker connectorIntegrate third-party applications with BMC Helix ITSM to get, create, update, and query incident, change, known error, work order, problem records, and vendor data, and get attachments.

• Get
• Get Attachments
• Create
• Update
• Query

ApplicationMuleSoft Anypoint PlatformAll MuleSoft usersBMC Helix Operations Management connectorIntegrate BMC Helix Operations Manager to create, search, retrieve, and update event details in third-party applications like ServiceNow. Register Webhook APIs in BMC Helix Operations Management to create or update events.

• Get Event
• Create Event
• Search Events
• Update Event

ApplicationMuleSoft Anypoint PlatformAll MuleSoft usersCisco DNA Center connectorIntegrate MuleSoft connector engine with Cisco DNAC to get, create, update, and delete events and event subscriptions.

• Create event subscription
• Update event subscription
• Get event subscription
• Delete event subscription
• Get events
• Get issues
• Get issue enrichment details
• Update issue status
• Get Webhook Subscription Details

ApplicationMuleSoft Anypoint PlatformAll MuleSoft usersMicrosoft Azure DevOps connectorIntegrate Azure DevOps to create and query work items and work item comments and add or retrieve attachments from third-party application.

• Create Work Item
• Create Work Item Comment
• Add attachment
• Get attachment
• Query Work Item
• Query Work Item Comment

ApplicationMuleSoft Anypoint PlatformAll MuleSoft users