Date and time formats supported by web service - Documentation for Remedy Action Request System 18.08

On a form, when you create an entry or modify an existing entry using a web service, you must specify the date and time in the following formats. This facilitates more accurate web service operation. 

The following error message is displayed when you try to use any other date and time format in the web service:

ERROR (8957): The date format is invalid; Unparseable date:

Refer to the following code example of Create operation:

<soapenv:Envelope
xmlns:soapenv=""
xmlns:urn="urn:ABTestWS1"> <soapenv:Header>
<urn:AuthenticationInfo>
<urn:userName>Demo</urn:userName>
<urn:password></urn:password>
<!--Optional:-->
<urn:authentication></urn:authentication>
<!--Optional:-->
<urn:locale></urn:locale>
<!--Optional:-->
<urn:timeZone></urn:timeZone>
</urn:AuthenticationInfo> </soapenv:Header> <soapenv:Body> <urn:Create>
<urn:Submitter__c>Demo</urn:Submitter__c>
<!--Optional:-->
<urn:Assigned_To__c></urn:Assigned_To__c>
<urn:Status__c>New</urn:Status__c>
<urn:Short_Description__c>Test25</urn:Short_Description__c>
<!--Optional:--> <urn:Date_Time_Field__c>2016-01-19T09:55:50.111111000-0800</urn:Date_Time_Field__c>
<!--Optional:-->
<urn:Date_Field__c></urn:Date_Field__c>
<!--Optional:-->
<urn:Time_Field__c></urn:Time_Field__c> </urn:Create> </soapenv:Body>
</soapenv:Envelope> 

Related topic

Registering a web service