Defect fixes
This patch includes fixes for Remedy AR System related defects. For more information about the defects fixed in this patch, see Known and corrected issues.
Downloading and applying the patch for on-premises deployment
For download instructions, see Downloading the patch 
in Remedy Deployment online documentation.
Applying the patch for BMC Helix ITSM subscribers
If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, see BMC Helix Upgrade policy in the BMC Helix Subscriber Information documentation.
